Business Skills Online Training

BUSINESS SKILLS ONLINE TRAINING COURSES


Our business skills e-learning courses cover a range of soft skills, technical and compliance training that is CPD accredited and certificated.  We provide free online course trials with no credit card required. 

Are you seeking to increase your knowledge around GDPR, anti-money laundering or anti-bribery & corruption?  Perhaps you wish to increase your leadership skills, time management, delegation or social media skills.  Linkedin is the newest way to network, we have a course that will show you how this will benefit your business and help you drive sales. 

We are happy to discuss discounts for larger group orders, so please contact us directly.

Please note that listed course prices do not include VAT.


Courses:


Anti-Harassment and Bullying

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Approved by CPD (1 CPD Point) – Duration 32 mins* – £22.00

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Anti-Bribery and Corruption

This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.

Approved by CPD (2 CPD Points) – Duration 50 mins* – £22.00

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Anti-Money Laundering

This course covers the essential facts about money laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

Approved by CPD (2 CPD Points) – Duration 50 mins* – £22.00

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Behavioural Safety

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes an analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally, it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

Approved by IIRSM – Duration 45 mins* – £22.00

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Conflict Resolution in the Workplace

This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.

Approved by CPD (2 CPD Points) – Duration 45 mins* – £22.00

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Customer Service

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Approved by CPD (2 CPD Points) – Duration 75 mins* – £22.00

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Developing Good Employee Relations

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

Approved by CPD (2 CPD Points) – Duration 45 mins* – £22.00

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Developing Teamwork

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

Approved by CPD (1 CPD Point) & ILM – Duration 30 mins* – £22.00

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Disciplinary Procedures

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

Approved by CPD (2 CPD Points) – Duration 45 mins* – £22.00

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Effective Delegation

This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more.

Approved by CPD – Duration 110 mins* – £22.00

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Equality, Diversity and Discrimination

In this course we’re going to be discussing two topics, ‘equality’ and ‘diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

Approved by CPD (2 CPD Points) – Duration 70 mins* – £22.00

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Introducing GDPR

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

Approved by CPD (2 CPD Points) – Duration 60 mins* – £22.00

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Leadership Skills

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.

Approved by CPD (3 CPD Points) & ILM – Duration 90 mins* – £22.00

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Learning Disability Awareness

This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person-centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. I will also discuss overcoming the stigma attached to learning disabilities and much more.

Approved by CPD – Duration 50 mins* – £18.00

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Managing Meetings

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

Approved by CPD (2 CPD Points) – Duration 60 mins* – £22.00

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Managing Sickness and Absence

This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

Approved by CPD (1 CPD Point) – Duration 30 mins* – £22.00

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Negotiation

This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

Approved by CPD (2 CPD Points) – Duration 46 mins* – £22.00

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Objective Setting

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

Approved by CPD (1 CPD Point) – Duration 30 mins* – £22.00

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Presentation Skills

Giving a successful presentation can be one of the hardest parts of many people’s jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

Approved by CPD (2 CPD Points) – Duration 55 mins* – £22.00

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Prevent Duty

This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more.

Approved by CPD (2 CPD Points) – Duration 65 mins* – £22.00

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Principles of Communication

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

Approved by CPD (3 CPD Points) – Duration 75 mins* – £18.00

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Project Management

This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

Approved by CPD (3 CPD Points) – Duration 90 mins* – £22.00

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Safeguarding Adults

This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support, either as a paid professional or a volunteer. You and the organisation you work for must take appropriate measures for the protection of adults in your care, while still ensuring they are supported and empowered. This course can bring you one step closer to being able to do this.

Approved by CPD (2 CPD Points) – Duration 75 mins* – £22.00

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Sales Skills

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.

Approved by CPD (3 CPD Points) – Duration 120 mins* – £22.00

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Sexual Harassment in the Workplace

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

Approved by CPD (2 CPD Points) – Duration 55 mins* – £22.00

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Stress Management

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work-related illnesses each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.

Approved by CPD (1 CPD Point) – Duration 30 mins* – £22.00

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The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.

Approved by CPD (2 CPD Points) – Duration 55 mins* – £22.00

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Time Management

More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively – whether in your ordinary day or when deadlines loom and the pressure is building.

Approved by CPD (3 CPD Points) – Duration 105 mins* – £22.00

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*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions.


Our CPD/ILM/Laser awards approved courses are owned by VideoTile Learning Ltd and distributed under licence.

Our e-Learning Courses